Privacy policy

This is the Privacy Policy of Train With Iron BV (hereinafter referred to as “TWI BV,” “we,” “us,” or “our”), a company located at Schaikstraat 15, Amsterdam. TWI BV is registered with the Chamber of Commerce under number 866886771. This Privacy Policy explains how we collect, use, share, and protect data in relation to our website trainwithiron.com (the “Website”). We collect this data when you visit our Website using your computer, tablet, phone, or smartwatch (“Computer”). We process personal data in accordance with the General Data Protection Regulation (GDPR), including the implementation act of this regulation, previous data protection laws, and any future amendments (the “GDPR”), the telecommunications law, and other current privacy legislation.

By using our Website, you understand and agree to the collection and use of information in accordance with this Privacy Policy. Our Privacy Policy applies to all visitors, users, and anyone who has access to the Website (“Users”).


What data do we collect?

We collect personal data that you provide to us. Personal data refers to information about an identified or identifiable natural person. This may include the following data:

a. Username, password, and email address when you register for a TWI BV account
b. Profile information that you provide through your account
c. Communication between TWI BV and you (we may send you service-related emails)
d. IBAN

Log file information

We only collect information that your browser sends when you visit our Website if this is necessary for the proper functioning of the Website. The proper functioning of the Website primarily means protecting it against actions that could compromise the security of the Website and your Computer. This log file may contain information such as your IP address, browser type, browser version, the pages of our Website you visit, the time and date of your visit, the time spent on these pages, and other statistics.


Purposes of data processing

By using our services, you provide certain data to us, for example, by creating an account. This may include data such as your name, email address, residence, phone number, and payment details. TWI BV collects and processes this data to make our services accessible. We also collect information about your Computer (such as IP address, browser type, and operating system) so that we can improve our services. Personal data will not be shared with third parties unless we are legally required to do so.


Legal basis for data processing

TWI BV processes personal data based on several grounds: the performance of a contract, legitimate interest, legal obligation, or your consent. We process your personal data only to the extent necessary to achieve the purpose for which we collect it.


How do we use this information?

We use all collected information to support and improve our Website by:

  • Communication
    We may use your information to contact you with newsletters or marketing and promotional offers that may be of interest to you. If you wish to receive this information, you must subscribe. If you no longer wish to receive communication after subscribing, you can unsubscribe by clicking the unsubscribe link at the same place where you signed up.

How is this information shared?

We will not rent or sell your (personal) data to third parties.

  • Change of control
    If TWI BV or part of it is sold, transferred, or if our assets are acquired by another organization (for example, due to a merger, acquisition, bankruptcy, dissolution, or liquidation), the data collected through the Website may be among the assets transferred. The buyer or acquirer must comply with the agreements in this Privacy Policy.
  • Legal request and prevention of harm
    We are authorized to access, preserve, and/or share your information in response to a legal request (such as a search warrant, court order, or subpoena). We are also authorized to preserve and/or share your information if we believe it is necessary to detect, prevent, or address fraud or other illegal activities and to protect us, you, and others. Information we receive about you may be accessed, processed, and stored for an extended period if necessary due to a legal request or obligation, an investigation related to our terms, policies, or otherwise to prevent harm.

Security and safety

TWI BV has taken appropriate technical and organizational measures to protect your data against loss or any form of unlawful processing. We use security measures to ensure that information via the Website is protected (such as requiring a unique password). However, TWI BV cannot guarantee that the information on the Website will not be accessed, disclosed, altered, or destroyed. You are always responsible for maintaining your unique password and account information, as well as managing emails between you and TWI BV. We are not responsible for the functionality, privacy, or security measures of any other organization.


International transfer

Your information may be transferred and maintained on computers and/or servers located outside the Netherlands and/or the EU, where data protection laws may differ. We strive to ensure that your personal data, even when processed outside the EU, is handled in a legally correct and careful manner.


Retention period

In accordance with the GDPR and other relevant legislation, TWI BV retains personal data only as long as necessary to achieve the purposes for which they are collected or processed unless TWI BV is required to do so by law. If you want more information on how long your specific personal data is stored, you can contact info@trainwithiron.com.


Right to access, correct, object, and data portability

If you want access to your personal data, wish to modify or delete your data, or want to have your personal data transferred to you or a third party, you can contact TWI BV by sending an email to info@trainwithiron.com or writing to:

Train With Iron BV
Schaikstraat 15
1107TA, Amsterdam


Third-party applications, websites, and services

We are not responsible for the practices of applications, websites, or services of third parties linked to or from our Website, including the information or content associated with them. Our Privacy Policy does not apply when you use a link to go from our Website to another application, website, or service. Your interactions on an application, website, or service of a third party, including those linked on our Website, are subject to the rules and policies of the third party.


Children’s privacy

Our Website does not knowingly or specifically ask for information from individuals under the age of 16 (“Children”). If we discover that we have collected personal data from Children without the consent of their parent or guardian, we will take steps to delete that information from our servers. If you suspect that your child has provided personal data to us without your consent, you can contact us via info@trainwithiron.com. If you are a child who has provided personal data on our site and wish to have it deleted, we will make every effort to remove the data. If you suspect you have provided personal data as a child, you can contact us at info@trainwithiron.com.


CCTV Surveillance

Train With Iron BV (TWI BV) has installed security cameras that operate 24/7, recording footage continuously. These recordings are only reviewed in the event of an incident or emergency that necessitates examining the footage to support a report or legal claim.

By using the TWI studio, you acknowledge and agree that video footage will be recorded. All recordings are retained for a period of two weeks before being automatically deleted.

This measure is in place to ensure the safety and security of all individuals within the TWI studio.

For any questions regarding this policy, you can contact us at info@trainwithiron.com.


Changes

TWI BV may revise or update this Privacy Policy from time to time. You are therefore advised to review this Privacy Policy regularly. Amendments to this Privacy Policy will take effect when posted on this page.


Contact

If you have any questions about this Privacy Policy, you can contact TWI BV by sending an email to info@trainwithiron.com.